FREQUENTLY ASKED QUESTIONS (FAQs)

91Cric is a leading online betting platform offering an extensive range of entertainment options. From sports betting, including cricket, football, and tennis, to thrilling live casino games and a vast selection of slots, 91Cric provides a comprehensive and engaging betting experience for all users.

91CRIC holds a license and is under the regulation of the Curacao authority.

* Verify your internet connection is stable.
* Clear your browser's cache and cookies.

Every game round is recorded, and any successful bets you've made will remain valid, regardless of the outcome. Once you're back online, the results will be updated to reflect the true outcome of your bets.

NO

If a mistake occurs by the dealer during a game, the round will be halted while the dealer informs the pit boss. A notification will be sent to players through chat. Should a quick fix be unattainable, the round may be either cancelled or the bets refunded.

Minimum and maximum bet limits will be displayed under every table's name.

The game rules can be found inside the game rules and regulation section.

• Click the Signup button.
• Enter your phone number.
• Verify the OTP sent to your phone.
• Set up a password.
• Your account is now ready for use.

Reach out to Customer Support through WhatsApp, use live chat, or request a call.

Reach out to Customer Support through WhatsApp, use live chat, or request a call.

• Click on the "Forgot Password?" link, located below the login button.
• Type in your registered mobile number.
• Verify the OTP sent to your phone.
• You will then have the option to change your password.

You must be at least 18 years old to create an account, in accordance with responsible gaming regulations.

An account is meant to be individual and private, and it's your responsibility to ensure the security of your login information.

Reach out to Customer Support through WhatsApp, use live chat, or request a call.

Documents issued by Indian goverment like Passport, Driving License & Adhar Card.

• Log in to your account
• Click Account under the dropdown arrow near your username
• Click Edit Profile
• Update the necessary details
• Click Update Profile button

Your 91 cric account may be suspended if the information provided is deemed to be false.

All documents will be stored on a secure server. We request our customers to redact sensitive data on copies submitted to us.

Reach out to Customer Support through WhatsApp, use live chat, or request a call.

Documents are verified within 24 hours.

* Net Banking (IMPS/NEFT) ~ before deposit call support
* UPI transactions such as GPAY, PAYTM, PHONEPAY, BHIM UPI & AMAZON PAY.

• Click on “Deposit” towards the bottom right corner of the site
• Select the amount that you wish to deposit -> in the next page you may edit the amount if you like to add more or less
• Click on “Deposit”
• Click on Gold Pay and copy the UPI ID - Open your UPI APP (PhonePe/Gpay/Bhim UPI etc.)
• Select Pay to UPI ID and complete your payment (please ensure to enter the exact deposit amount that you have selected on the site, else the transaction would not be added automatically).
• Copy the UTR/RRN number of the successful transaction from your deposit receipt
• Go back to the site and enter the UTR no,/RRN number in the Enter UTR number field and click on “OK”
• The deposit will be automatically added in your game account.

• Log in to your account
• Click “Withdraw" at the dropdown arrow near your username
• Click the "Add Bank Account" button to register your withdrawal bank account details
• Click the "Fill Withdrawal Form" button and provide all required information, then click "Submit"

Yes, it is safe because 91 CRIC exclusively employs certified and secure payment methods, ensuring the safety and security of transactions.

Yes, you have the option to reverse or cancel a withdrawal before it enters processing ~ by simply clicking on the 'Cancel Withdraw' button.

The estimated processing time ranges from 10 minutes to 4 hours, depending on whether the withdrawal request is in the processing queue.

• The wagering requirement has not been met
• The withdrawal was performed with an incorrect method
• The withdrawal has been requested for a third-party bank account
• We have requested identity verification documents. If we do not receive the documents within 72 hours, the withdrawal request will be cancelled and the funds returned to your 91 CRIC account
• Further security verification is still pending on your account